The Global Deal

Webinar: Social dialogue and the future of work


2 August 2020 - The world of work is experiencing transformative change, driven by technological innovations, demographic shifts, climate change and globalisation. The Covid-19 pandemic has further accelerated this process. If not well managed, its far-reaching socio-economic consequences have the potential to widen existing inequalities. On 10 July 2020, the Global Deal Support Unit hosted a webinar on how to manage the future of work through social dialogue, featuring the following speakers: 


  • Susan Hayter, Senior Technical Adviser on the Future of Work, International Labour Organization (ILO) 
  • Esther Lynch, Deputy General Secretary of the European Trade Union Confederation (ETUC) 
  • Jean-Christophe Sciberras, Head of AXA Group Employee Relations 
  • Sabina Dewan, President & Executive Director of JustJobs Network and Global Deal Senior Advisor


More than 100 representatives, from Global Deal partners and other stakeholders, actively participated to discuss examples of good practices from around the world that demonstrate how social dialogue is a key tool to manage the future of work transitions, improve the quality of work, and contribute to achieving full and productive employment and decent work for all. 


The webinar included an in-depth presentation of the Global Deal thematic brief “Social Dialogue and the Future of Work, which summarizes the transformations taking place and their possible effects on people, work and labour markets. It also highlights how to strengthen the institutions of social dialogue and collective representation to enhance the legitimacy of the policy-making process, build trust and deliver inclusive outcomes.


This was followed by a presentation of the European Social Partners Framework Agreement on Digitalisation, and a presentation on negotiating and implementing ‘the right to disconnect’ in France. The presentations and examples on collective bargaining and workplace cooperation demonstrated that social dialogue is a powerful tool in policymaking, and generated a lively discussion between participants about how social dialogue can shape the future of work. 


You can watch the full webinar here and download the presentation by Susan Hayter (ILO) here.



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