The Global Deal

Call for fellowships - ITCILO course on mediation and conciliation




The fellowships



As part of its commitment to the Global Deal, the Government of Canada will make available 30 fellowships to support the participation of partners’ representatives to the upcoming online course on Conciliation and Mediation of Labour Disputes organised by the International Training Centre of the International Labour Organization (ITC-ILO).

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The online course

The ITC-ILO has a long-standing experience in training conciliators and mediators with the aim of reinforcing the capacity of labour dispute institutions worldwide. Since 2022, the Government of Canada and ITC-ILO have partnered to further strengthen the Centre’s capacity-building offer on conciliation and mediation.

The 3-week online course on Conciliation and Mediation of Labour Disputes is designed for staff of labour-dispute agencies and of ministries of labour involved in dispute prevention and resolution, employers' and workers' representatives, industrial relations experts and practitioners, labour lawyers, as well as conciliators and mediators.

The course is available in English (2-20 October 2023), Spanish (4-22 September 2023) and French (19 February-8 March 2024). The estimated time commitment is expected to be around 35 hours in total.


Requirements to apply

Applicants are requested to:  

  • Be a representative of a Global Deal partner;
  • Be involved or have a keen interest in dispute prevention and resolution mechanisms and processes;
  • Be fluent in the language in which the course is imparted: English, French or Spanish;
  • Commit to attending the full course, including by completing a final work which will give access to a Certificate of Participation;
  • Make all necessary arrangements to be able to regularly attend the sessions. Specifically, they should have a stable internet connection, a laptop or a computer with working video and audio settings (camera, microphone, and headset).

Preference will be given to applicants from Global Deal governments and other organisations in emerging economies.

Please note that participation by tripartite delegations as well as by female candidates is strongly encouraged.


The deadline for the applications to all three courses is 28 July 2023.


How to applyㅤㅤ

To apply, candidates are requested to register filling in the application form available at the links below. Please ensure to select the appropriate language option, as the course will take place on different dates depending on the selected language.


• English - Online Course on Conciliation/Mediation of Labour Disputes

Course Dates: 2 – 20 October 2023

Registration link


• Spanish - Curso en línea sobre conciliación/mediación de conflictos laborales

Course Dates: 4 – 22 September 2023

Registration link:


• French - Cours en ligne sur la conciliation/médiation des conflits du travail

Course Dates: 19 February – 8 March 2024

Registration link:


When completing your application, in the field ‘Financial support’, please indicate: Request of Fellowship, Global Deal

The fellowships will be assigned through a selection process conducted by the ITCILO, Global Deal and the Government of Canada. The outcome of the process will be communicated to each beneficiary by email in due course before the start of each training.


The launch webinar

On 28 June 2023, the Global Deal hosted a webinar for Global Deal partners to present this new training opportunity. The discussions focused on the following topics:

  • Learn more about how to support social dialogue through the establishment of effective mechanisms for conciliation and mediation of labour disputes.
  • Discover Canada’s experience and institutions on dispute resolution.
  • Get familiar with ITC-ILO online course on Mediation and Conciliation of Labour Disputes and discover how to apply for the fellowships made available by the Government of Canada.



Background information on conciliation and mediation mechanisms

The Recent changes in the global labour market have affected traditional labour dispute resolution methods. The place for adversarial rights-based processes, such as labour tribunals or arbitration, is not in question. However, there is a growing recognition of the value of effective consensus-based dispute resolution mechanisms including conciliation and mediation. Nowadays, conciliation and mediation play an important role in the way in which employers, workers and their representative organisations, including trade unions, find agreed solutions to common problems in the workplace across different levels.

An agreement reached through conciliation and mediation usually benefits all parties involved. Firstly, it creates an opportunity for disputing parties to find a mutually beneficial solution when negotiation has failed. Secondly, the intervention of an independent conciliator or mediator often helps parties reduce the extent of their differences. The outcome of a successful labour conciliation/mediation is a new equilibrium that resolves the prevailing dispute and establishes the foundations of a more co-operative relationship. Finally, when parties collaboratively reach a resolution for a dispute, supported by a conciliator or mediator, instead of being subjected to a decision imposed upon them by a third party, they are much more likely to comply with the agreed outcome. Consequently, the issue of enforceability becomes significantly diminished.




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